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This case study illustrates how Brun Passot, a small French company specializing in the distribution of office supplies, developed a set of telepurchasing applications to differentiate customer service, shorten lead-time and reduce management costs.
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Reference 4221
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Published 01 Jan 1993
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Length 22 page(s)
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Topic Operations
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Region Europe
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Industry Printing, Business Supplies and Equipment
This case study illustrates how Brun Passot, a small French company specializing in the distribution of office supplies, developed a set of telepurchasing applications to differentiate customer service, shorten lead-time and reduce management costs.