This case describes the meteoric rise of Brita in the US market, following the acquisition of local rights by The Clorox Company in 1989, until a sudden decline in 1999. The case details the various failed strategies attempted by the brand between 1999 and 2006 and poses the question as to what Brita should do to turn its fortunes around.

This pedagogical note provides a brief introduction to the content, method, and organization of a brand audit. Drawing on the latest findings from academic and applied research, it offers recommendations on how to measure (1) brand awareness, (2) brand image, (3) brand equity, and (4) brand value.

In late 1999, India's second largest tea company, Tata Tea, is faced with a highly competitive home market that is about to become more so as impending deregulation takes effect. The company is thus contemplating internationalisation. Tata Tea is grappling with the decision of how to internationalise.