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2 case(s) found.
Intel's eBusiness program was a way to get people focused on the corporation's mantra in the last half decade customer service is crucial for Intel to maintain their market leadership. Making this strategy happens through the e-business tool and, importantly, the intended and unintended adjustments made in structures, processes and human behaviors, is what this case is all about.
Reference 5060
Published 18 Dec 2002
Length 18 page(s)
Topic Operations
Region Global
Industry Semiconductors
Intel's eBusiness program was a way to get people focused on the corporation's mantra in the last half decade customer service is crucial for Intel to maintain their market leadership. Making this strategy happens through the e-business tool and, importantly, the intended and unintended adjustments made in structures, processes and human behaviors, is what this case is all about.