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3 cases found.
A large regional US-based insurance company decides to invest in digitalization, seeking to improve operational efficiency as well as the customer experience.
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Reference 6575
Published 28 Jul 2020
Region North America
Industry Insurance
A large regional US-based insurance company decides to invest in digitalization, seeking to improve operational efficiency as well as the customer experience.
A large regional US-based insurance company decides to invest in digitalization, seeking to improve operational efficiency as well as the customer experience.
- By
Reference 6575
Published 28 Jul 2020
Region North America
Industry Insurance
A large regional US-based insurance company decides to invest in digitalization, seeking to improve operational efficiency as well as the customer experience.
Digital transformations require foundations. Placing advanced technologies on top of poor organizational structures and processes is not likely to work. Digital transformation may involve long-term strategic and organizational development to create a solid foundation that can properly absorb and develop digital initiatives.
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Reference 6484
Published 02 May 2019
Region Europe
Industry Financial Services, Insurance
Digital transformations require foundations. Placing advanced technologies on top of poor organizational structures and processes is not likely to work. Digital transformation may involve long-term strategic and organizational development to create a solid foundation that can properly absorb and develop digital initiatives.