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22 cases found.

Analytics-Driven Transformation at Majid Al Futtaim: Building a Data-Led, Test-&-Learn Culture to Generate Customer Value in the Middle East

By  David Dubois,  Joerg Niessing,  Katia Kachan
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Majid Al Futtaim (MAF) is a lifestyle conglomerate present in 16 countries in the Middle East and North Africa, with annual revenues of $9.6 bn. The case focuses on its data-led, customer-centred transformation that unlocked new sources of growth and mitigated the effects of the covid19 pandemic on business thanks to the group’s digital resilience.

    Published 01 Jul 2020

    Reference 6592

    Topic Strategy

    Region Middle-East

    Industry Retail

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    Analytics-Driven Transformation at Majid Al Futtaim: Building a Data-Led, Test-&-Learn Culture to Generate Customer Value in the Middle East

    Add to cart new
    Majid Al Futtaim (MAF) is a lifestyle conglomerate present in 16 countries in the Middle East and North Africa, with annual revenues of $9.6 bn. The case focuses on its data-led, customer-centred transformation that unlocked new sources of growth and mitigated the effects of the covid19 pandemic on business thanks to the group’s digital resilience.
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      Artificial Intelligence: Stitch Fix - A Blue Ocean Retailer in the AI World

      By  W. Chan Kim,  Renee Mauborgne,  Melanie Pipino
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      Retail had always fascinated Katrina Lake, the youngest woman CEO to ever lead a US initial public offering. But she couldn’t help noticing that the age-old industry never changed. Brick-and-mortar retailers still competed on variety and touch-and-feel, while online competitors sought to differentiate through low prices and fast shipping.

        Published 17 Dec 2019

        Reference 6540

        Topic Strategy

        Region North America

        Industry Retail,  Building Materials

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        Artificial Intelligence: Stitch Fix - A Blue Ocean Retailer in the AI World

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        Retail had always fascinated Katrina Lake, the youngest woman CEO to ever lead a US initial public offering. But she couldn’t help noticing that the age-old industry never changed. Brick-and-mortar retailers still competed on variety and touch-and-feel, while online competitors sought to differentiate through low prices and fast shipping.
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          Development of Food Retailing in India (A): Entry and Growth of Domestic and Foreign Players

          By  James Costantini
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          The case series focuses on the diverse, innovative approaches taken by major players, domestic and foreign, to establish and grow chains of hypermarkets and supermarkets in India over the past decade, in the context of shifting FDI policies, changing consumer shopping habits, and an evolving food value chain.

            Published 25 Aug 2014

            Reference 6087

            Topic Strategy

            Region Asia

            Industry Retail,  Supermarkets

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            Development of Food Retailing in India (A): Entry and Growth of Domestic and Foreign Players

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            The case series focuses on the diverse, innovative approaches taken by major players, domestic and foreign, to establish and grow chains of hypermarkets and supermarkets in India over the past decade, in the context of shifting FDI policies, changing consumer shopping habits, and an evolving food value chain.
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              Development of Food Retailing in India (B): Consumer’s Choice of Food Retailer: Hypermarkets, Supermarkets, Kirana, Markets, etc.

              By  James Costantini
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              The case series focuses on the diverse, innovative approaches taken by major players, domestic and foreign, to establish and grow chains of hypermarkets and supermarkets in India over the past decade, in the context of shifting FDI policies, changing consumer shopping habits, and an evolving food value chain.

                Published 25 Aug 2014

                Reference 6087

                Topic Strategy

                Region Asia

                Industry Retail,  Supermarkets

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                Development of Food Retailing in India (B): Consumer’s Choice of Food Retailer: Hypermarkets, Supermarkets, Kirana, Markets, etc.

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                The case series focuses on the diverse, innovative approaches taken by major players, domestic and foreign, to establish and grow chains of hypermarkets and supermarkets in India over the past decade, in the context of shifting FDI policies, changing consumer shopping habits, and an evolving food value chain.
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                  Development of Food Retailing in India (C): From Farm to Fork via Supermarkets

                  By  James Costantini
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                  The case series focuses on the diverse, innovative approaches taken by major players, domestic and foreign, to establish and grow chains of hypermarkets and supermarkets in India over the past decade, in the context of shifting FDI policies, changing consumer shopping habits, and an evolving food value chain.

                    Published 25 Aug 2014

                    Reference 6087

                    Topic Strategy

                    Region Asia

                    Industry Retail,  Supermarkets

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                    Development of Food Retailing in India (C): From Farm to Fork via Supermarkets

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                    The case series focuses on the diverse, innovative approaches taken by major players, domestic and foreign, to establish and grow chains of hypermarkets and supermarkets in India over the past decade, in the context of shifting FDI policies, changing consumer shopping habits, and an evolving food value chain.
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                      From A(pples) to Z(oom lenses) - Extending the Boundaries of Multichannel Retailing at Tesco.com

                      By  Albrecht Enders,  Tawfik Jelassi,  Charles Waldman,  Sebastian Mauch
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                      The case charts the past decade of online grocery retailing at Tesco.com and the development and launch of the non-food operation “Tesco Direct”. Tesco implemented a unique fulfillment model by using its vast network of bricks-and-mortar supermarkets across the UK to pick the items ordered by online customers.

                        Published 29 Oct 2007

                        Reference 5465

                        Topic Strategy

                        Region Europe

                        Industry Retail,  Food and Beverages Production

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                        From A(pples) to Z(oom lenses) - Extending the Boundaries of Multichannel Retailing at Tesco.com

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                        The case charts the past decade of online grocery retailing at Tesco.com and the development and launch of the non-food operation “Tesco Direct”. Tesco implemented a unique fulfillment model by using its vast network of bricks-and-mortar supermarkets across the UK to pick the items ordered by online customers.
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                          Wal-Mart in Asia

                          By  Neil Jones,  Philippe Lasserre,  Claudia Gehlen
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                          By 2004, Wal-Mart, the world's largest company, operated countless discount stores, neighborhood stores, hypermarkets (Wal-Mart Supercenters) and membership warehouses (Sam's Club). In the 1990s, Wal-Mart started to expand abroad, entering entered China in 1996, Korea in 1997, and Japan in 2002.

                            Published 31 May 2005

                            Reference 5280

                            Topic Strategy

                            Region Asia

                            Industry Retail,  International Trade and Development,  Supermarkets

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                            Wal-Mart in Asia

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                            By 2004, Wal-Mart, the world's largest company, operated countless discount stores, neighborhood stores, hypermarkets (Wal-Mart Supercenters) and membership warehouses (Sam's Club). In the 1990s, Wal-Mart started to expand abroad, entering entered China in 1996, Korea in 1997, and Japan in 2002.
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                              Carrefour in Asia

                              By  Neil Jones,  Philippe Lasserre,  Claudia Gehlen
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                              Carrefour, the second largest mass retailer in the world, has expanded its presence in the Asia Pacific region and competing head-on with Wal-Mart and other Western and Asian mass retailers to capture a significant position in the region. The case retraces the historical development of the expansion, starting with an entry into Taiwan in the late 1980’s.

                                Published 01 Feb 2005

                                Reference 5262

                                Topic Strategy

                                Region Asia

                                Industry Retail,  International Trade and Development,  Supermarkets

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                                Carrefour in Asia

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                                Carrefour, the second largest mass retailer in the world, has expanded its presence in the Asia Pacific region and competing head-on with Wal-Mart and other Western and Asian mass retailers to capture a significant position in the region. The case retraces the historical development of the expansion, starting with an entry into Taiwan in the late 1980’s.
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                                  Mass Retailing in Asia (A): The Markets

                                  By  Neil Jones,  Philippe Lasserre,  Claudia Gehlen
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                                  The case series on the Mass Retailing Industry in Asia discusses the applicability of the hypermarkets and supermarkets business models in Asian contexts. The case A illustrates the industry evolution, the economic model and the globalisation trends of mass retailing and describes the key characteristics of various Asian markets with a particular emphasis on China and Japan.

                                    Published 02 Jan 2005

                                    Reference 5261

                                    Topic Strategy

                                    Region Asia

                                    Industry Retail,  International Trade and Development,  Supermarkets

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                                    Mass Retailing in Asia (A): The Markets

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                                    The case series on the Mass Retailing Industry in Asia discusses the applicability of the hypermarkets and supermarkets business models in Asian contexts. The case A illustrates the industry evolution, the economic model and the globalisation trends of mass retailing and describes the key characteristics of various Asian markets with a particular emphasis on China and Japan.
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                                      Mass Retailing in Asia (B): Competition

                                      By  Philippe Lasserre,  Claudia Gehlen,  Neil Jones
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                                      The case series on the Mass Retailing Industry in Asia discusses the applicability of the hypermarkets and supermarkets business models in Asian contexts. The case A illustrates the industry evolution, the economic model and the globalisation trends of mass retailing and describes the key characteristics of various Asian markets with a particular emphasis on China and Japan.

                                        Published 04 Jan 2005

                                        Reference 5261

                                        Topic Strategy

                                        Region Asia

                                        Industry Retail,  International Trade and Development,  Supermarkets

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                                        Mass Retailing in Asia (B): Competition

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                                        The case series on the Mass Retailing Industry in Asia discusses the applicability of the hypermarkets and supermarkets business models in Asian contexts. The case A illustrates the industry evolution, the economic model and the globalisation trends of mass retailing and describes the key characteristics of various Asian markets with a particular emphasis on China and Japan.
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                                          Mass Retailing in Asia (C): The China Expansion

                                          By  Philippe Lasserre
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                                          The case series on the Mass Retailing Industry in Asia discusses the applicability of the hypermarkets and supermarkets business models in Asian contexts. The case A illustrates the industry evolution, the economic model and the globalisation trends of mass retailing and describes the key characteristics of various Asian markets with a particular emphasis on China and Japan.

                                            Published 02 Jan 2007

                                            Reference 5261

                                            Topic Strategy

                                            Region Asia

                                            Industry Retail,  International Trade and Development,  Supermarkets

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                                            Mass Retailing in Asia (C): The China Expansion

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                                            The case series on the Mass Retailing Industry in Asia discusses the applicability of the hypermarkets and supermarkets business models in Asian contexts. The case A illustrates the industry evolution, the economic model and the globalisation trends of mass retailing and describes the key characteristics of various Asian markets with a particular emphasis on China and Japan.
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                                              Reshaping the Book Industry or Back to Basics? (A) The Case of France Loisirs

                                              By  Claudia Loebbecke
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                                              The Bertelsmann-owned French book club, France Loisirs, has successfully operated a subscription-based business model delivering a remarkably high profit margin. Considering rising economic pressure and a declining member base, the case introduces the club's basic business principles and summarizes strategic options for sustainability and further growth from a top management perspective.

                                                Published 18 Dec 2002

                                                Reference 5075

                                                Topic Strategy

                                                Region Europe

                                                Industry Retail,  Media Production

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                                                Reshaping the Book Industry or Back to Basics? (A) The Case of France Loisirs

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                                                The Bertelsmann-owned French book club, France Loisirs, has successfully operated a subscription-based business model delivering a remarkably high profit margin. Considering rising economic pressure and a declining member base, the case introduces the club's basic business principles and summarizes strategic options for sustainability and further growth from a top management perspective.
                                                  View case