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1 case(s) found.
The case is about a new type of contact center – the virtual contact center – that employs a geographically dispersed workforce in the cloud.
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Reference 6097
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Published 27 Oct 2014
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Length 14 page(s)
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Topic Operations
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Region North America
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Industry E-Commerce
The case is about a new type of contact center – the virtual contact center – that employs a geographically dispersed workforce in the cloud.