- Your selection
- Clear all
- E-Commerce x
- English x
- Operations x
7 cases found.
The case is about a new type of contact center – the virtual contact center – that employs a geographically dispersed workforce in the cloud.
- By
Reference 6097
Published 27 Oct 2014
Topic Operations
Region North America
Industry E-Commerce
The case is about a new type of contact center – the virtual contact center – that employs a geographically dispersed workforce in the cloud.
In 2001 Veropoulos Spar, a 770 million Euro retailer in Greece and the Balkan region, intiated the implementation of a new Internet enabled collaborative ordering IT system with 3 suppliers: P&G, Unilever, and Elgeka. Two years later the project failed and had to stop. The CEO is now evaluating a new proposal for re-starting the initiative.
- By
Reference 5306
Published 03 Jan 2006
Topic Operations
Region Europe
Industry Retail, Internet, E-Commerce
In 2001 Veropoulos Spar, a 770 million Euro retailer in Greece and the Balkan region, intiated the implementation of a new Internet enabled collaborative ordering IT system with 3 suppliers: P&G, Unilever, and Elgeka. Two years later the project failed and had to stop. The CEO is now evaluating a new proposal for re-starting the initiative.
The case discusses how Terra Lycos is reshaping itself during the economic slowdown by diversifying its revenue stream and attempting to start selling products once offered for free. As a portal, Terra Lycos' products were, by nature, mainly information based. Can Terra Lycos succeed in transforming its products from free to pay?
- By
Reference 5108
Published 01 May 2003
Topic Operations
Region Global
Industry E-Commerce
The case discusses how Terra Lycos is reshaping itself during the economic slowdown by diversifying its revenue stream and attempting to start selling products once offered for free. As a portal, Terra Lycos' products were, by nature, mainly information based. Can Terra Lycos succeed in transforming its products from free to pay?
DoubleClick was one of the companies present from almost the beginning of the commercial Internet. The growth of this infomediary acts as a primer for understanding the development of online advertising and marketing, while also tracing the companys subsequent move to become a technology provider.
- By
Reference 5072
Published 26 Nov 2002
Topic Operations
Region North America
Industry E-Commerce
DoubleClick was one of the companies present from almost the beginning of the commercial Internet. The growth of this infomediary acts as a primer for understanding the development of online advertising and marketing, while also tracing the companys subsequent move to become a technology provider.
This case recounts the strategy of Terra Lycos, an integrated global media company formed by the October 2000 merger of Spain’s Terra Networks and US-based Lycos, to achieve profitability and a leading market position. At the time the case was written (November 2001), Terra Lycos trailed its three heavyweight contenders, AOL-Time Warner, Yahoo! and Microsoft/MSN.
- By
Reference 5042
Published 17 Feb 2002
Topic Operations
Region Global
Industry E-Commerce
This case recounts the strategy of Terra Lycos, an integrated global media company formed by the October 2000 merger of Spain’s Terra Networks and US-based Lycos, to achieve profitability and a leading market position. At the time the case was written (November 2001), Terra Lycos trailed its three heavyweight contenders, AOL-Time Warner, Yahoo! and Microsoft/MSN.
The Internet has transformed the rules of the music industry. It has impacted the distribution system and raises legal and ethical issues regarding the protection of intellectual property. The case describes the transformation being brought about by the combined change forces of technology and consumer needs.
- By
Reference 4924
Published 01 Jan 2001
Topic Operations
Region Global
Industry Entertainment, E-Commerce, Music
The Internet has transformed the rules of the music industry. It has impacted the distribution system and raises legal and ethical issues regarding the protection of intellectual property. The case describes the transformation being brought about by the combined change forces of technology and consumer needs.
This case describes the development and use of a neutral B-to-B marketplace (mondus.com), set up for small- and medium-sized enterprises. It analyses how mondus matches buyers and sellers through the request-for-proposals model.
- By
Reference 4918
Published 06 Jan 2001
Topic Operations
Region Europe
Industry E-Commerce, Information Services
This case describes the development and use of a neutral B-to-B marketplace (mondus.com), set up for small- and medium-sized enterprises. It analyses how mondus matches buyers and sellers through the request-for-proposals model.