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This case study illustrates how Brun Passot, a small French company specializing in the distribution of office supplies, developed a set of telepurchasing applications to differentiate customer service, shorten lead-time and reduce management costs.
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Reference 4221
Published 01 Jan 1993
Topic Operations
Region Europe
Industry Printing, Business Supplies and Equipment
This case study illustrates how Brun Passot, a small French company specializing in the distribution of office supplies, developed a set of telepurchasing applications to differentiate customer service, shorten lead-time and reduce management costs.