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This case study illustrates how Brun Passot, a small French company specializing in the distribution of office supplies, developed a set of telepurchasing applications to differentiate customer service, shorten lead-time and reduce management costs.
Reference 4221
Published 01 Jan 1993
Length 22 page(s)
Topic Operations
Region Europe
Industry Printing, Business Supplies and Equipment
This case study illustrates how Brun Passot, a small French company specializing in the distribution of office supplies, developed a set of telepurchasing applications to differentiate customer service, shorten lead-time and reduce management costs.
