Digital Transformation in Latin America: Leapfrogging and Social Impact

Published 26 Feb 2018
Reference 6358
Topic Strategy
Industry E-Commerce
Region South America
Length 73 page(s)
Summary

The case presents the “leapfrogging” opportunities for Latin America brought by the digital revolution and innovation. It examines the region’s economic and commercial achievements made possible by the huge penetration of mobile vs fixed broadband. In addition, digital transformation is helping to address social issues such as financial exclusion, unemployment and healthcare. Also, by improving transparency in the system, digital has the potential to reduce corruption, one of the biggest obstacles to doing business in Latin America.

Teaching objectives

This study provides an overview of the leapfrogging opportunities that digital transformation offers Latin America as well as the challenges to be overcome for it to deliver on the promises of the digital revolution. It can serve either as a complementary case to the Stefanini case package, or as a standalone piece for instructors teaching about digital challenges and opportunities in Latin America.

Keywords
  • Digital distruption
  • Emerging markets
  • Blockchain
  • Latin America
  • Fintech
  • Ehealth
  • Ecommerce
  • Smart city
  • Leapfrogging
  • TechnoLatinas
  • Digital revolution
  • Digital transformation
  • Q21718