Lisa Duke

In June 2017, Barry Callebaut, the largest B2B cocoa and chocolate company in the world renewed its revolving credit facility (RCF) introducing a novel feature suggested by the Dutch bank ING: the margin on the RCF would be tied to the company’s ESG score from Sustainalytics, a leading sustainability agency, as a way to “make sustainability truly pay”.

Published 13 Oct 2020

Reference 6539

Topic Economics & Finance

Region Europe

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Without action on sustainability, the supply of cocoa beans – and hence chocolate - cannot be maintained. Barry Callebaut (BC), the world’s largest B2B cocoa and chocolate company, has gone from taking little interest in “sustainable cocoa production” to embracing it fully.

Published 01 Jun 2020

Reference 6512

Topic Responsibility

Region Africa

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The case charts the creation and development of ObEN, a Los Angeles start-up that offers two kinds of personal artificial intelligence avatars – consumer avatars that can be created by individuals on their smartphones, and avatars that recreate a celebrity persona (requiring more data).

Published 19 Mar 2020

Reference 6562

Topic Strategy

Industry Computer Software

Region North America

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The case follows Mina Radharkrishnan’s career as a product manager and product executive in various digital environments. She launches her own start-up in 2016 and reflects on the lessons she has primarily learned at Uber, and earlier on at Google, Goldman Sachs, and ModCloth.

Published 26 Jul 2019

Reference 6420

Topic Leadership & Organisations

Region North America

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This case puts participants in the shoes of the directors of Barry Callebaut (BC), a cocoa-sourcing and chocolate manufacturing company. Chairman Andreas Jacobs is passionate about cocoa sustainability in West Africa – ensuring the cocoa crop (endangered by poor farming and climate change) and the farmers who grow it will survive and thrive.

Published 26 Jul 2019

Reference 6440

Topic Responsibility

Industry Food and Beverages Production

Region Africa

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This case puts participants in the shoes of the directors of Barry Callebaut (BC), a cocoa-sourcing and chocolate manufacturing company. Chairman Andreas Jacobs is passionate about cocoa sustainability in West Africa – ensuring the cocoa crop (endangered by poor farming and climate change) and the farmers who grow it will survive and thrive.

Published 26 Jul 2019

Reference 6440

Topic Responsibility

Industry Food and Beverages Production

Region Africa

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!!!Supporting slides are available for instructors under the “Teaching note" button!!!

Published 21 Feb 2019

Reference 6427

Topic Marketing

Industry Leisure, Travel and Tourism

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Longfor, a real estate company in China, treats every customer as an individual with distinctive tastes, preferences and needs; the homes it designs emphasize aesthetics, comfort, landscaping and lifestyle in a holistic way. Likewise, its organizational culture emphasizes equality and professionalism in a country where hierarchy and deference to authority are the norm.

Published 30 Oct 2017

Reference 6179

Topic Strategy

Industry Real Estate

Region Asia

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The case examines the downward spiral of Nokia, the mobile technology giant that once conquered the world, seen from the perspective of ‘insiders’ – based on interviews with Nokia executives at top and middle management level.

Published 26 Sep 2016

Reference 6160

Topic Leadership & Organisations

Industry Telecommunications

Region Global

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The telecommunications manufacturing industry has seen massive consolidation in the past 10 years. This is the story of how two major telecom providers, Alcatel and Lucent, merged and positioned themselves for the future. It focuses on the leadership challenges of the final years, just before the company was sold.

Published 24 Feb 2016

Reference 6169

Topic Strategy

Industry Telecommunications Wireless

Region Global

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The telecommunications manufacturing industry has seen massive consolidation in the past 10 years. This is the story of how two major telecom providers, Alcatel and Lucent, merged and positioned themselves for the future. It focuses on the leadership challenges of the final years, just before the company was sold.

Published 24 Feb 2016

Reference 6169

Topic Strategy

Industry Telecommunications Wireless

Region Global

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