Automobiles Citroën (C): The Logistics Charter at Rennes-La Janais

This case describes how Xerox is leading a business transformation effort to support its ambition of global leadership. Xerox built its recovery strategy in the mid-1980s on a single-minded dedication to total quality management.

This case study serves to discuss a class of risk management strategies in supply chains. It underlines the importance of seeing supply risk management in its whole context encompassing the following parametres:

Stratex is a European multi-national company facing some common, but challenging problems in the management of the information systems (IS) function. This case describes the tensions and challenges faced by John Gates, the new CIO of Stratex while trying to effectively use IS to further the business success of the organization.